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Reservations Agent -The Ritz-Carlton, Fort Lauderdale (190009DM) -
The Ritz-Carlton, Fort Lauderdale
- 1/28/2019
Reservations Agent
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton, Fort Lauderdale located at 1 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL, 33304 currently has the following opportunity:
Reservations Agent (190009DM):
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests'' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Additional Locations: Boca Raton, Florida; Miami, Florida
We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/190009DM?%3Flang=en-us
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
Marriott Careers on Facebook
The Ritz Carlton on LinkedIn
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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https://jobs.marriott.com/marriott/jobs/190006S3?%3Flang=en-us -
The Ritz-Carlton, Charlotte
- 1/28/2019
Spa Locker Room Attendant
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton, Charlotte, located at 201 E Trade Street, Charlotte, NC, 28202 currently has the following opportunity:
Spa Locker Room Attendant (190006S3):
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests'' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/190006S3?%3Flang=en-us
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
Marriott Careers on Facebook
The Ritz Carlton on LinkedIn
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employercommitted to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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Banquets Steward - The Ritz-Carlton, Naples (1900009N) -
The Ritz-Carlton, Naples
- 1/28/2019
Banquets Steward
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton, Naples located at 280 Vanderbilt Beach Rd, Naples, FL, 34108 currently has the following opportunity:
Banquets Steward (1900009N):
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
We invite you to learn more about this position and apply at: https://jobs.marriott.com/marriott/jobs/1900009N?%3Flang=en-us
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
Marriott Careers on Facebook
The Ritz Carlton on LinkedIn
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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Housekeeper - Residence Inn Durham Research Triangle Park (190006XV) -
Residence Inn Durham Research Triangle Park
- 1/28/2019
Here’s To Your Journey with Residence Inn
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott.
The Residence Inn Durham Research Triangle Park located at 201 Residence Inn Boulevard, Durham, NC, 27713 is currently hiring a Housekeeper.
Housekeeper
Responsibilities include:
The impact you’ll make
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.
Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.
What you’ll do
Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties
Perks you deserve
We’ll support you in and out of the workplace by offering:
Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs
What we’re looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
You’re welcome here
Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.
To apply now, go to: https://jobs.marriott.com/marriott/jobs/190006XV?%3Flang=en-us
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers
to learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
Facebook
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LinkedIn
Instagram
@lifeatmarriott on Snapchat
So, we ask, where will your journey take you?
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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